Neal Augenstein

Posts Tagged ‘voddio’

Another Voddio workaround….

In Uncategorized on December 17, 2013 at 9:42 pm

VeriCorder’s Voddio – my audio and video multi-track editing application of choice – has been severely affected by iOS 7 Touch User Interface.

Recently, I and several Voddio users,  including BBC’s Nick Garnett and WTOP’s Ari Ashe experienced  problems in the Editing screen of the application, trying to move selections along and around the timeline.

After sending a video of my frustrating user experience to VeriCorder’s Kirk Symons, he was able to explain what the problem was, and how to deal with it.

Essentially, I was working too fast for Voddio, and confusing it.

“When you are tapping and sliding all at once, the UI is not being able to determine which Touch action you are trying to do,” Symons wrote in an email.

The solution: when touching the clip you want to move, hold it until a blue flash appears.

The blue flash “is the feedback to show that the UI has indicated that it recognized your intention to Move the clip,” says Symons.

Symons acknowledges the user interface determination was faster in the older iOS 6, but VeriCorder and other companies are dealing with the dramatic changes Apple imposed with iOS 7.

I’m pleased that VeriCorder’s top guns were willing to exchange emails and get on the phone to explain the workaround, but that shouldn’t have been necessary. I’m not sure why the company hasn’t tweeted the fix or included it on their website.

I do know customers who have purchased Voddio for #iphonereporting trust that it will work dependably. I hope VeriCorder will live up to that trust.

Voddio bug with iOS 7: The problem and the fix

In Uncategorized on September 21, 2013 at 5:11 pm

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The new multi-tasking protocols in iOS 7 will inadvertently STOP RECORDING AUDIO if the screensaver kicks in, or if the Screen Lock button is pressed.

Here’s the fix:

Change the Auto-Lock timer to “Never” before starting a recording session.

You can make this switch in Settings, in the General category.

The down side: the “Never” setting chews up battery life.

Vericorder is aware of the bug, and apparently working on a fix.

As Voddio is my go-to field recording and editing app, I hope they find the fix quickly.

Thought you’d want to know….