VeriCorder’s Voddio – my audio and video multi-track editing application of choice – has been severely affected by iOS 7 Touch User Interface.
Recently, I and several Voddio users, including BBC’s Nick Garnett and WTOP’s Ari Ashe experienced problems in the Editing screen of the application, trying to move selections along and around the timeline.
After sending a video of my frustrating user experience to VeriCorder’s Kirk Symons, he was able to explain what the problem was, and how to deal with it.
Essentially, I was working too fast for Voddio, and confusing it.
“When you are tapping and sliding all at once, the UI is not being able to determine which Touch action you are trying to do,” Symons wrote in an email.
The solution: when touching the clip you want to move, hold it until a blue flash appears.
The blue flash “is the feedback to show that the UI has indicated that it recognized your intention to Move the clip,” says Symons.
Symons acknowledges the user interface determination was faster in the older iOS 6, but VeriCorder and other companies are dealing with the dramatic changes Apple imposed with iOS 7.
I’m pleased that VeriCorder’s top guns were willing to exchange emails and get on the phone to explain the workaround, but that shouldn’t have been necessary. I’m not sure why the company hasn’t tweeted the fix or included it on their website.
I do know customers who have purchased Voddio for #iphonereporting trust that it will work dependably. I hope VeriCorder will live up to that trust.